Any order reshipped due to being refused or undelivered the first time will have the original freight charge added to the amount due.
PURCHASE OF GOODS ONLINE
Postage and Handling within Australia
Shipping is free for all orders of $100 or over within Australia.
Orders below $100 are charged a flat delivery rate of $9.95 within Australia.
All international orders are charged a flat delivery rate of $19.95 AUD.
Yuva is pleased to accept the following payment methods.
ONLINE STORE: PayPal, Visa, Mastercard and American Express.
Yuva endeavours to ship products ordered in our online store within 48 hours of payment. Payments are processed Monday to Friday (Public Holidays excluded). Yuva does not accept responsibility for goods lost or damaged in transit.
Transit times vary, so please allow 3-10 days for your order to arrive.
Once your order is shipped you will receive a confirmation email from yuva.com.au which will include your tracking number.
You can track the progress of your order by visiting www.auspost.com.au and entering your tracking number. If you are unable to locate your tracking number, or if you have any questions about your shipped order please call us on (07) 3806 2130 Monday to Friday 9am – 4pm AEST or email us and our Customer Service team will assist you with your enquiry.
RETURN OF GOODS
Refunds or replacements will only be made on faulty goods.
REFUNDS FOR ONLINE PURCHASES
If a refund is applicable we will advise you via email and once we’ve received and processed the returned item. You will receive a refund in the same manner of payment originally used for purchase within 7 to 14 business days of our receiving your return. If your return is not due to our error, we will deduct the shopping costs from your refund. The above terms and conditions are an integral part of every sale. Yuva reserves the right to change the terms and conditions of sale at any time, without prior notice.
Yuva reserves the right to change pricing without notification.